Hospitality is at the heart of all that we do.

With more than two decades of  experience at legendary hotels across North America, Suzanne works with hospitality and tourism businesses to create brand narratives and experiences for guests, media and employees.  From the opening and repositioning strategy to project management to media relations to community activation, she works with each client to develop a comprehensive multi-pronged approach to meet their goals and objectives 

As the Regional Director of Communications and Marketing at Highgate, she was responsible for the development and implementation of partnership marketing, community relations, media relations, photography and video production, content creation, social media, crisis and issues management, agency management and strategic planning.  

Prior to joining Highgate, Suzanne served as Regional Director of Public Relations for Fairmont Hotels & Resorts in the Northeast U.S. and Bermuda.  She began her career in travel on the agency side as Vice President, Travel and Hospitality, at Clarke & Company, and at Jackson & Company, a boutique public relations firm, where she held a variety of positions, including Senior Manager of Client Service.  

Suzanne is a member of the Society of American Travel Writers and has served as Convention Co-Chair and Associate at Large on the Eastern Chapter Board.  Active in the community, Suzanne has served on the board of The Friends of Copley Square and on the host committee for the Mayor’s Rose Garden Party and Emerald Necklace Conservancy Party in the Park.  

And avid traveler and explorer, Suzanne has visited six continents and more than 35 countries but always returns to her her favorite spot - The Berkshires in Massachusetts.